Summary

• Page properties (2 modified, 0 added, 0 removed)

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Page properties

Author

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1		-XWiki.ulysenko
	1	+XWiki.aboyakhchyan

Content

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8	8	* [[Call Center>>doc:Main.General_information.Additional_services.Contact_center.WebHome]]
9	9	* [[Personal Account on website>>doc:Main.General_information.Additional_services.Personal_account.WebHome]]
10	10	* [[Mobile Application>>doc:Main.General_information.Additional_services.Mobile_application.WebHome]]
11		-* [[Chatbot>>doc:Main.General_information.Additional_services.Chatbot1.WebHome]]
	11	+* [[Chatbot>>doc:Sandbox.(Не используется) Чат-бот.WebHome]]
12	12	* Cash register
13	13
14	14	Single customer base is replenished throughout the entire [[lifetime of the customer>>doc:Main.General_information.CRM.Member_lifecycle.WebHome]] and contains the following data:
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22	22	* **Audit **- information about the customer’s actions in the Personal Account (changing personal details, contacts, subscriptions, activity on social networks, inviting friends).
23	23	* **Support service **- the history of the [[exchange of messages>>doc:Main.Using.Feedback.WebHome]] between the customer and the Call Center agents.
24	24	* **Promotional content **- offers [[configured in the MMP>>doc:Main.Using.MMP.Communications.Promotion_materials.WebHome]] and displayed to the customer in his/her Personal Account of the LP (on the site, in the Mobile Application, in the Chatbot).
25		-* **Favorite Products** - [[personal products>>doc:Main.General_information.Loymax_Loyalty.Offers.Favorite_goods_offer.WebHome]] for which the customer can receive increased preferences.
	25	+* **Favorite Products** - [[personal products>>doc:Main.General_information.Loymax_Loyalty.Offers.Individual_offers_in_LP.Favorite_goods_offer.WebHome]] for which the customer can receive increased preferences.
26	26	* **Coupons **- [[coupons>>doc:Main.Using.MMP.Marketing.Coupons.WebHome]] issued to the customer on offers and redeemed upon purchases.
27	27	* **Statuses **- the current level of the customer in the used [[status systems>>doc:Main.General_information.Loymax_Loyalty.Status_system.WebHome]].
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